EAST AFRICA IS OUR HOME MARKET

Built around Zanzibar's working day.

East Africa is our home market. Since 2009, HotelPlus has built hospitality software around the everyday work of running a property. HotelPlus Cloud brings that experience to Zanzibar’s small hotels and Airbnb hosts, with mobile access, connected reporting and a starting price shaped around their needs. Zanzibar brings those needs into sharp focus: a fast-growing tourism destination, a large community of independent hoteliers and hosts, and a working day that rarely stays behind a desk.

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TOURISM CONTEXT

More visitors. More to keep on top of.

Zanzibar welcomed 917,167 international visitors in 2025, an increase of 24.5% on the previous year. That growth creates opportunities for the island's small hotels, guesthouses and Airbnb operators. It also brings more bookings, more guest expectations and more work to coordinate.

Owners need to keep track of the business without spending the day managing software. Our knowledge of East Africa makes Zanzibar a particularly meaningful place to build that next generation of HotelPlus.

Source: Bank of Tanzania, Financial Stability Report, December 2025, section 1.6, printed page 19.

PRODUCT DIRECTION

A new PMS. A more urgent need.

We had long been preparing to relaunch our Cloud PMS with a completely new, user-friendly experience designed for mobile. As ZRA increased its focus on PMS compliance, the need in Zanzibar became more urgent.

Hoteliers needed a fully compliant system. Fast. But they also needed a system that suited their property, their budget and the way they actually work.

That combination helped shape HotelPlus Cloud: straightforward hotel management, connected reporting and a mobile-first experience built around the realities of the Spice Island.

ZRA's PMS requirements and the deadline

ZRA REPORTING

ZRA reporting. Part of the working day.

Designed for full ZRA compliance, with automated ZanGateway and VFMS integration.

The aim is simple: the required reporting flows from the work already happening in your hotel. Less time preparing and re-entering information. More time looking after guests.

Once your property is configured and connected, the supported reporting flows are designed to run automatically. Reporting status stays visible, so an interrupted connection or an item needing attention can be resolved.

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Consultation

Shaped by the people running the properties.

We have actively consulted small hoteliers and Airbnb operators across Zanzibar to understand what they need from a hotel system and what represents a reasonable price.

That has kept the focus practical: clear screens, simple daily tasks, mobile access and a system that fits around running a property. Useful tools without unnecessary complexity.

CONNECTIVITY

Patchy internet. Work that keeps moving.

Built for mobile. Designed for slow connections.

HotelPlus Cloud is designed to work without a fast internet connection and to keep core daily tasks available if the connection drops. Work is saved on the device and synchronised when connectivity returns.

You should not have to choose between waiting for a connection and getting on with looking after a guest.

Online channel updates, payment processing and external reporting resume when connected.
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PRICING

Small property. Sensible price.

Made for value-conscious owners of small hotels and Airbnb properties who would rather put their time and resources into an exceptional stay than a complicated collection of systems.

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